At The Digapt Hub, we strive to deliver high-quality digital services, educational content, and creative assets. Since most of our offerings are non-tangible digital goods, please review our refund and return policy carefully before making a purchase.

1. Digital Products & Services

Due to the nature of digital downloads and online services (such as courses, templates, strategy consultations, or brand identity designs), all sales are final. We do not offer refunds once the product/service has been delivered, accessed, or downloaded.

However, if you experience any technical issues or feel the service provided did not meet the agreed-upon standards, please contact us at [support@thedigpathub.com], and we will work with you to resolve the issue promptly.

2. Refund Eligibility

We may consider a refund under the following exceptional circumstances:

  • You were charged more than once for the same product or service.
  • You purchased a service by mistake and contacted us within 24 hours without accessing the content.
  • The service/product was not delivered as described, and you reported the issue within 7 days of purchase.

3. Service-Based Projects

For branding, marketing, website, or strategy services:

  • A partial refund may be considered only if the project has not yet started.
  • Once work has begun or deliverables have been shared, no refunds will be processed.
  • If you are under a monthly retainer or long-term contract, cancellation terms will be outlined in your service agreement.

4. How to Request a Refund

To request a refund, email us at [support@thedigpathub.com] with:

  • Your full name
  • Order ID or transaction details
  • Reason for the refund request

We aim to respond within 3 business days.

5. Contact Us

If you have any questions about our Refund and Returns Policy, please reach out at:

📧 support@thedigpathub.com
📞 +91 83285 06599

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.